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7/8 小费篇--德国基本社交礼节知识 - 德国欧通商务

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柏林

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杜塞尔多夫

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科隆

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所谓入乡随俗,知己知彼百战不殆。来德国与德国人做生意,德国的基本社交礼节就成为了一门必修课。德国欧通商务咨询会在《德国基本社交礼节知识》系列中分八篇文章,为大家进行一一解答。
 

在德国任何服务行业,您都可以通过付小费来表示您对服务的满意和赞赏,一般给小费的对象的有餐馆咖啡店和酒吧的服务生,生活中的有邮递员,环卫工人,清洁工,送家具的工人,各种修理工,酒店服务人员,出租车司机等等。对在美国,服务人员相当一部分收入就靠的是小费,而在德国小费只是对优秀服务的一种感谢表示。德国关于小费有个不成文的 “规定”:应该给,但不是必须给,因为服务费已经含在价格里了。遇到态度不好的服务生或者工人就不用给小费,但遇到服务周到,亲切礼貌的服务生或工人就应该付一定数量的小费,比如在餐馆,酒吧和咖啡店里习惯上需支付消费额 5 - 10% 的小费。给工人的小费根据服务质量和工作时间, 一般几欧元就可以。对邮递员和环卫工人表示感谢可以在每年的圣诞节或者复活节这种大节给他们5 – 10欧元的小费表示。 给酒店服务人员得小费在离去时放在桌上就可以。

 

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